Welcome to our FAQ section! We understand that before you make a purchase, you may have questions about delivery, costs, tracking, the materials in our products, and much more. That’s why we’ve compiled the questions most frequently asked by our customers to provide you with clear and accurate answers.
If your question is not on the list, please do not hesitate to contact us. Enjoy your reading and we hope you find the information you need!
Delivery
Your package will arrive within 5-7 working days on average for Europe (including the UK) and the USA.
Delivery takes up to 10 working days for the rest.
Delivery is completely free on all our products. Make the most of it!
Yes, as soon as we confirm that your packque has been dispatched, we’ll send you an e-mail with a link to track your parcel.
You can send us a message on our social media channels, with or without a photo/video of your incredible BoK phone case! We’ll also send you a link by email to get your feedback.
Our products
We offer 3 different models: Tough, Snap and Flexi.
Tough : 100% polycarbonate (case), 100% TPU (lining)
Snap : TPU (Thermoplastic polyurethane)
Flexi : 100% polycarbonate
On our site, you’ll find a wide range of iPhone models. If your phone is an iPhone not on the list or a recent Samsung model, contact us. We’re sure we can find a solution.
Contact us HERE or on our social networks @thebok_off! We’d love to talk to you and work on a design that would make you happy.
